Everything, answered straight.

Shadow is the essential card for online and in-app spending. Aurora is the complete card, the top of the lineup: everything Shadow does plus Apple Pay, Google Pay and tap in person. Eclipse is the specialist: a dedicated BIN for media and digital spend — ads first, plus the software and digital-goods lanes around a campaign — with its own cheaper load ladder at 3.5% → 2.5%, in two editions at mint: ads & media, or Eclipse AI for Claude, OpenAI and the other AI checkouts. You choose in the dashboard when you create the card: Shadow $15 · Aurora $25 · Eclipse $5, paid once.

Yes, on Aurora. Add the card to Apple Wallet or Google Wallet in seconds and pay contactless; tokenization keeps the real number off the terminal. Worth knowing: Apple Pay provisioning is Apple's own decision, made by your Apple account region and device, so on rare setups it can be unavailable; Google Pay is supported on every Aurora. One practical note: if the wallet asks where to send a verification code, choose Email, the code lands in your dashboard.

Anywhere cards are accepted, 100M+ merchants online and in person — the cards ride the same rails as any card in your wallet. A short list of merchant categories is restricted and declines at the network level; the list is shown in your dashboard before you create a card.

Prepaid, so the real answer is: spend what you hold. The whole card balance is spendable, with no credit line, no monthly cap of ours and no per-payment cap on the standard cuts. The card networks carry their own generous ceilings, $50,000 a day and $1,000,000 a month; the Eclipse ad card rides its own pair, $25,000 a day and $500,000 a month, lifting with volume. The same figures are shown in your dashboard before money moves. One floor to know: $29 of spend a month keeps a card active. Three idle months and it retires itself, the balance returns to you (the card fee doesn't).

Yes, instantly, from the dashboard. Freeze pauses all spending until you lift it; replace retires the old number and issues a fresh one with the balance carried over. No queue, nobody to convince.

Six assets: BTC, ETH, USDT, USDC, LTC, XMR. USDT runs on your choice of network (TRON · ETH · SOL), and the deposit screen always shows the address and network explicitly before you send.

Balance credits on network confirmation, usually a few minutes depending on the asset. The dashboard shows progress while you wait, so you are never guessing. Exact confirmation counts per asset live on the pricing page.

A flat 0.49% on every asset, quoted before you send. What the confirmation screen shows is what lands; there is no second price later.

Yes. A deposit converts to dollar balance at a rate quoted before you send, and your cards spend from that balance, so there is no second conversion at checkout.

It stays yours. Account balance sits until you load it onto a card, card balance sits until you spend it, and retiring or cancelling a card returns whatever is left to your account first. Load what you plan to use; topping up again takes minutes.

Five lines: a card is a one-time purchase (Shadow $15 · Aurora $25 · Eclipse $5), deposits are a flat 0.49%, loading a card runs 5% → 3.5% by volume, payments cost nothing, and the monthly fee is $0. The pricing page holds the whole receipt, with a calculator.

Loading moves balance onto a card and is the one fee that scales: it starts at 5% and eases to 3.5% automatically as your last 30 days of load volume grows. Eclipse runs its own cheaper ladder, 3.5% → 2.5%, on the same window. Nothing to request; the rate applies itself.

No, the monthly fee is $0. The only thing a card asks is $29 of spend across a month to stay active; leave one idle for three months and it retires — after a warning with a week to keep it — with any remaining balance returned to your account first.

Nothing: we add no fee to a payment, whatever its size. One honest footnote: a declined attempt costs $0.25, a charge the issuing bank deducts itself, so keep a card funded for what it is about to be billed. If a purchase is not in dollars, the network converts at its own rate and our FX markup is 0%.

A sign-in credential, an email or an access token, the deposit and card activity needed to run your account, and card details sealed in an encrypted vault. We collect what the service requires and nothing more, and signing up requires no documents and no KYC. There is no identity dossier to hand over; we cannot leak what we never asked for.

A card's number, expiry and CVV are shown once at creation and stored encrypted after that. Support never asks for card numbers or codes, so treat any message that does as fake. If details ever feel exposed, replace the card and the old number dies instantly.

Yes, the cards run 3-D Secure on real bank rails. When a checkout asks for verification, the code arrives in your dashboard and the payment clears in seconds.

Email accounts recover with a code sent to your email. Token accounts restore from the twelve-word phrase issued when you joined, which only you hold; if both the session and the phrase are gone, the account cannot be recovered by anyone, us included. Keep the phrase somewhere that survives a lost phone.

The cards run on real bank rails with the networks' own controls. Sanctioned regions are blocked, restricted merchant categories decline at the network level, and accounts are for lawful spending under our terms.

Cards are valid for 2+ years, and we email you before expiry. When a card expires or you cancel it, whatever balance is left returns to your account, and a fresh card takes about a minute to create.

Refunds return to the card that paid and show in the card's ledger once the merchant releases them. Timing sits with the merchant and their bank, the same as any card refund.

Any card, any time, from the dashboard. Cancelling returns the card's remaining balance to your account and the number dies immediately. Since a card is a small one-time purchase, running separate cards for separate jobs and retiring them freely is normal use, not a workaround.

Through the night desk: the Telegram support bot is the fastest line, the channel carries service news, and email works when you prefer it. The channels are listed at the foot of this page; whichever you pick, a person reads it.